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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jailynn Payea

April 9, 2024

5  out of  5 rating by Jailynn Payea
"Recently Totaled my car. And this agency has been amazing. Always return my calls. Answers any question. Abby has been phenomenal. So kind even during a mini meltdown of mine. Would Definitely recommend. Made this process very smooth. Even went above and beyond to help with my rental. THEY FOLLOW UP AND FOLLOW THROUGH."
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Laura Daniels

April 3, 2024

1  out of  5 rating by Laura Daniels
"I won’t ever recommend them to anyone. I think it is very unprofessional to make someone wait over a month for a refund after cancellation. There has to be a better system you guys can work on or something. They have a 7 day grace period to which you have to wait 7 days for your insurance to start. In my opinion I think that’s an inconvenience to a consumer trying to get their vehicle insured and legal. I’ve never had an issue with State Farm til now, I definitely will give my business to another company in our community. 🙂."
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Jarred Jackson

April 2, 2024

5  out of  5 rating by Jarred Jackson
"Sam Rumbles is the man ! He and his team are really top notch, they offer great coverage and are very flexible with adjustments. Super easy to work with and I don’t think I’ve had an insurance team I’ve liked better! They can hook you up with what you need for sure, and everyone there is super cool. Abby, Tala, Jordan, all of em! Actually, Sam and his team go above and beyond which this day and age you quite frankly never see… You’ll see it here tho ! Highly, highly recommended!"
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March 27, 2024

5  out of  5 rating by Jordan
"Sam Rumbles and his team have helped with auto, home, and life insurance and saved me money on all of them! Great service from the entire team and helps me understand the insurance I’m buying!"
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Geoffrey Spencer

March 13, 2024

5  out of  5 rating by Geoffrey Spencer
"This state farm office is excellent. I have always had all my questions answered, the forms and documents are accurate, everything completed quickly and accurately. I recommend this agency enthusiastically!"
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Heather Scott

March 9, 2024

5  out of  5 rating by Heather Scott
"This team goes above and beyond whenever I am in need of their assistance! Beyond blessed to have found Sam and Abby."
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Tyler Hoffman

February 5, 2024

5  out of  5 rating by Tyler Hoffman
"The staff are great, especially Tala at the front desk! She always answers our questions in a timely manner."
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January 29, 2024

5  out of  5 rating by Don
"I really enjoy Sam and his staff. They are wonderful people and have saved me so much money. I highly encourage anybody reading along to have a talk with Sam and see what he can do for you. Insurance with a heart. Anyway, just throw him a call or stop in."
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Timothy Kennard

January 7, 2024

5  out of  5 rating by Timothy Kennard
"Excellent agent. Has saved me a lot of money."
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Jessica Kruse

January 6, 2024

5  out of  5 rating by Jessica Kruse
"I love sam rumbles insurance agency the people are amazing and have always helped me and been honest with me Tala the woman at the desk not only did she stop and take her time to explain things to me she even went further and looked for more for me she's the absolute best and I wouldn't trade her for the world thank you Tala so if you ever see this keep being you people like me need you ❤️"
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Sara Smith

December 18, 2023

5  out of  5 rating by Sara Smith
"Sam and his team are great at explaining things. They are always available for questions which is appreciated!"
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London Zo Zo

December 17, 2023

5  out of  5 rating by London Zo Zo
"Very helpful with my dad's property that I own now. Answered all of my questions."
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Me P

November 27, 2023

5  out of  5 rating by Me P
"Sam and the whole crew really care and listen to your concerns.. overall I wouldn't want any other insurance company covering me and my family😁😁"
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Cindy Johnson

November 21, 2023

5  out of  5 rating by Cindy Johnson
"This is the place to go for all of your insurance needs. From the time you enter the door you're greeted with a smile. A genuine smile, not a fake it's part of earning my paycheck smile, but a real genuine hey how are you doing smile. Tala greets you, that's if the puppe dogs Frankie and Vinnie don't beat her to it. Sometimes Jordan is there to greet you too. Sometimes the boss man Sam and his wife Abby greet you. No matter who it is two legged or four legged, you are greeted like you're a friend or family that they haven't seen in some Tim and they're excited to talk with you. Everyone asks how I'm doing and when they ask, they're sincere about it. Again, not just an earning a paycheck inquiry. I call there and joke with them while on the phone and we discuss our families and what's happening in each other's lives. I feel more alike family than a customer. That's so hard to find. Michelle began working with me for my Humana needs. And soon my husband and I will be talking with her about life insurance. Why? Because they take the time to answer any and all questions, quirky or not. They all make sure that you understand something and don't judge you because you may not understand the info the way they explained it. So whomever you're talking with will find a way to make sure you get it. I can't speak highly enough of all of the people that work at Sam Rumbles state farm. My husband and I recommend them to everyone. When I had my car accident, they were all the way to make sure I was ok and that I knew what steps to take. Best part is, they cared about me as an individual instead of a paycheck. If you haven't given them a call yet, what are you waiting for?!?! You're missing out on some wonderful amazing people. And the four legged greeters too of course ❤️😉☺️"
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Kellie Taylor

September 28, 2023

5  out of  5 rating by Kellie Taylor
"Jordan is top notch! He actively looks for ways to help customers in a way that is caring and considerate. Thank you for your help, Jordan!"
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August 28, 2023

5  out of  5 rating by JMarie
"I just wanted to say thank you. You beat all of insurances around. I have had State Farm for long time.I lived down State in Oakland County 35 years and in Hillman Michigan. You people are awesome 😎"
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Ginnylee Kennard

June 20, 2023

5  out of  5 rating by Ginnylee Kennard
"Very friendly people that will work with to get exactly what you need for insurance. Could not ask for a better place."
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Diana Thomen

May 5, 2023

5  out of  5 rating by Diana Thomen
"Friendly staff and Sam saved me $80 a month!"
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Derek VanVlerah

February 28, 2023

5  out of  5 rating by Derek VanVlerah
"Great people, easy to work with!"
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Evan LeVasseur

February 27, 2023

5  out of  5 rating by Evan LeVasseur
"Wonderful staff. Easy to work with. Always willing to answer any questions you have."
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Zachary ADRIAN

February 24, 2023

5  out of  5 rating by Zachary ADRIAN
"Great place, easy to work with"
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R. Patrick Fincher

February 23, 2023

1  out of  5 rating by R. Patrick Fincher
"Transfered my 5 life policies to Sam 5 years ago; never asked anything of him. 14 weeks ago I had a question on dividend calculations; followed up with receptionist after 12 weeks, then with Sam after 14 weeks. He blamed both State Farm and his receptionist for lack of his follow-up; when I told him his customer focus was weak, he became grossly defensive and told me my tone/insults we unacceptable. Never insulted him (just stated facts) and my tone was that of what you would expect after waiting 14 weeks for an answer to a simple question; how are dividends calculated. Been a State Farm customer for 42 years and have NEVER been treated so poorly; lack of responsiveness and when he did respond, he would not allow me to talk. VERY UNPROFESSIONAL!!!"
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Joann Reinholz

January 17, 2023

5  out of  5 rating by Joann Reinholz
"I can not thank Sam and his team enough for the wonderful service I have received. They corrected an error by another agent and saved me over $100.00 a month. Thank you Sam, Abby and Jordan! You are the best!"
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Bret Hauff

September 3, 2022

5  out of  5 rating by Bret Hauff
"Excellent service, friendly agents and a team that's willing to go the extra mile to ensure you're getting the best rates and smoothest claims process. The knowledgeable folks here explain insurance in plain language that is easy to understand."
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Patricia Dean

April 6, 2022

5  out of  5 rating by Patricia Dean
"Great rates, great service. Thx for taking care of my mother Shirley Bendig."